Refund policy

60-day money-back guarantee

Try Core Axis for up to 60 days. If it isn't right for you, email contact@coreaxis.us with your order number within 60 days of delivery, and we will refund your first order in full. There is nothing to send back.

The guarantee covers your whole first order placed on coreaxis.us, including a 90-day plan, once per customer. Later subscription orders are not covered, and you can pause or cancel your subscription anytime from your account before the next renewal. Orders placed on Amazon or with other retailers follow that retailer's return policy. We may decline a request in cases of suspected abuse.

Damaged, defective or wrong items

Please check your order when it arrives. If a bottle is damaged, defective or not what you ordered, email contact@coreaxis.us within 30 days of delivery with your order number and a photo. We will send a replacement or refund it, at no cost to you, and there is nothing to send back.

Unopened bottles from later orders

Sealed, unopened bottles from any later order can be returned within 30 days of delivery for a refund of the product price. Email contact@coreaxis.us first and we will send you the return address and instructions. Return shipping is at your cost. Opened bottles from later orders can't be returned, since we can't resell them.

Refunds

Approved refunds go back to your original payment method within 10 business days. Your bank may take a few more days to post it. If more than 15 business days have passed since we approved your refund, email us at contact@coreaxis.us.